Shipping policy

At Urbangrip, we aim to deliver your favorite tech accessories to your doorstep as quickly and smoothly as possible. While we work with trusted Indian courier services, shipping timelines may vary due to unforeseen circumstances like holidays, weather delays, or courier backlogs.

If you need priority or expedited shipping, feel free to reach out to us via email at support@urbangrip.in or call us at +91 9811276001.

📦 Processing Time

Orders are processed within 1 business day after placing the order. Processing time is separate from shipping time. Please consider this when estimating delivery.

🕒 Estimated Shipping Time (Pan India)

📍 Location

🕑 Estimated Delivery Time

North India

2–4 Business Days

South India

5–7 Business Days

North East

5–8 Business Days

West India

5–7 Business Days

Please note: These are estimated delivery timelines. Actual delivery may vary depending on local courier efficiency and unforeseen events.

💰 Shipping Charges

  • Free Shipping on all Prepaid Orders
  • ₹99 Shipping Charge on Cash on Delivery (COD) orders

⚠️ Important Shipping Policy Notes

  • We are not responsible for orders that are undeliverable due to incorrect, incomplete, or outdated shipping addresses. Please double-check your details before confirming your order.
  • If a package is returned to us due to address errors, re-shipping charges will apply and must be paid by the customer.
  • If the package reaches your city but is:
    • Refused by the customer, or
    • Not accepted upon delivery, or
    • No delivery attempt is made by the customer after arrival,
      Urbangrip reserves the right to cancel or abandon the package without issuing any refund.

🌐 Taxes, Duties & Local Charges

  • Urbangrip is not responsible for any state-level taxes, duties, or octroi charges.
  • All such charges, if applicable, will be borne by the customer.
  • For international shipping, customers are responsible for custom duties and clearance, if applicable.

Thank you for shopping with Urbangrip.in — where style meets protection.

For further shipping questions, feel free to contact our support team anytime during working hours.
📧 Email: support@urbangrip.in
📞 Phone/WhatsApp: +91 9811276001
🕙 Working Hours: Monday to Saturday | 10:00 AM – 5:00 PM